1. Data Controller

The personal data collected through this website will be processed by the following person, which is the Data Controller:

Owner: Eric Dumpis. Authorised Representative of Gemstone Getaway and both names can be used interchangeable

Website: https://www.gemstonegetaway.com/
Registered Address: Calle Velarde 16, 28004, Madrid, Spain.

 

2. Purpose of Personal Data Processing

In general, the collection and processing of your personal data serve the following purposes:

• To enable communication with the user.
• To efficiently handle inquiries, comments, incidents, or suggestions submitted by website users.
• To manage basic administrative tasks.
• To keep users informed, via email or other means, about updates, products, and services related to Gemstone Getaway that may be of interest to them.
• To provide additional services, improve our offerings, and enhance the user experience on the website.
• To perform statistical analysis of website visits and user behaviors.
• To facilitate smooth navigation and functionality of the website.

For promotional or advertising purposes, users will be provided with a clear, simple, and free procedure to grant their consent for the processing of their personal data for such purposes.

 

3. Legal Basis

The legal bases for processing your data are the performance of a contractual agreement, user consent, and the legitimate interests of Gemstone Getaway.

 

4. Recipients of Personal Data

The recipient of the information provided is Gemstone Getaway.
No data will be transferred to third parties unless required by law. Gemstone Getaway is committed to maintaining the confidentiality of the data and using it solely for the specified purposes.

 

5. Rights of the Data Subject

You have the right to:

• Access your personal data.
• Rectify inaccuracies in your data.
• Request the deletion of your data.
• Object to the processing of your data.
• Request the portability of your data.
• Limit the processing of your data.

These rights can be exercised by contacting us via email at: office@gemstonegetaway.com.

At any time, and in compliance with applicable data protection regulations, you may withdraw your consent for the processing of your personal data.

Users are responsible for the accuracy of the data they provide. Gemstone Getaway reserves the right to exclude from services any user who provides false information, without prejudice to any additional legal actions. Users are responsible for notifying us of any changes to their personal data.

 

6. Data Retention Period

We will retain your personal data only as long as it is needed for the purposes for which it was collected or as required by the applicable legal basis.

Data will be stored while there is a contractual or commercial relationship and as long as users have not exercised their rights to deletion, cancellation, or limitation of processing.

In cases where data retention is required for legal, judicial, or contractual claims, the data will remain securely blocked until such obligations are resolved. Once the relevant retention periods expire, the data will be securely deleted.

 

7. Data Collected During Website Visits

We collect limited personal data and anonymous aggregate statistics from users who visit our website, either actively provided by the user or automatically collected during navigation. This data includes:

• The Internet Protocol (IP) address of the device used.
• Browser type and version.
• Operating system.
• Date and time of access.
• The referring website address.
• Information on how users interact with the website.

This information is used to analyze website performance, identify technical issues, and improve user experience and service quality.

 

8. Minors

Minors under the age of 16 should not submit personal information without the consent of their parents or guardians. Gemstone Getaway is not responsible for any information submitted by minors without appropriate authorization.

 

9. Security Measures

Gemstone Getaway has adopted the necessary technical and organizational measures to ensure the security of personal data and prevent unauthorized access, alteration, loss, or processing.

Our website uses Secure Socket Layer (SSL) technology to encrypt transmitted data, ensuring confidentiality. Users can verify the active SSL security by observing the padlock icon in their browser.

Despite these measures, users should be aware that no online security system is completely foolproof.

 

10. Cookies

Accessing this website may involve the use of cookies, which are small pieces of information stored in the user’s browser. Cookies enable the server to remember specific information about the user, such as preferences, browsing history, or technical details.

Users who do not wish to receive cookies or wish to be notified before cookies are stored can configure their browser settings accordingly.